Most quote-chasing apps work the same way: connect your email, and they fire off reminders automatically on a timer (a common pattern is day 3, 7 and 14). Chas'up takes the opposite approach — it does the remembering and the writing, but you read every message and press send. Here's why that matters for a trade.
Tools like QuoteChaser (and the follow-up features built into job-management CRMs) hook into your email and send scheduled reminder emails to customers who haven't replied — hands-off, in the background. For some businesses that's exactly what they want: set it once, forget it.
Hands-off has trade-offs that matter when it's your name on the work:
• It's email only. Most of your customers live on WhatsApp and text; a chase email can sit unread for days.
• It can sound like a robot. Generic, auto-sent templates read as exactly that — and a canny customer who senses an automated nudge may push for a discount.
• It goes out behind your back. If you've already spoken to the customer, or the job's quietly died, an automated email can still land — which looks careless.
• You lose the judgement call. Whether to chase, how warmly, on which channel — that's worth getting right per customer, and a timer can't.
Chas'up keeps the bit that's genuinely hard — remembering who to chase and writing it well — and leaves you in charge of the bit that should stay human: hitting send.
| Automated quote chasers | Chas'up | |
|---|---|---|
| Who hits send | The software, on a timer | You — read it, then press send |
| Channels | Email only | WhatsApp, text, call or email |
| Tone | Generic templates | Your words, your tone (Friendly / Standard / Direct) |
| After a job's won or lost | Can keep auto-sending | Stops the moment you mark it |
| Your customers' data | Held in their cloud | Stays on your phone & your iCloud |
| What it is | Automation / CRM suite | A dead-simple chase reminder |
If you've tried an automated chaser and it felt impersonal — or you simply don't want messages going to your customers without you seeing them — Chas'up is the manual, multi-channel alternative. You get the same "never let a quote go cold" safety net, but every message is yours: in your voice, on the channel your customer actually uses, sent when you decide.
If you want a completely hands-off, email-only system and you're happy with templated messages, a fully automated tool may suit you fine — we'd genuinely rather you used the right thing. But if you want your follow-ups to sound like you, go out over WhatsApp or text, and never send behind your back, that's exactly what Chas'up is built for.
New to chasing quotes? Start with how to chase a quote without being pushy and our free message templates — or zoom out to all 7 ways trades keep track of quotes.