You priced up the consumer unit, sent it over… and heard nothing. Meanwhile the customer's got two other sparks quoting. A quick, well-judged follow-up wins a lot of that work back — and Chas'up makes sure you never forget to send it.
It's rarely the big rewire you forget — it's the steady stream of mid-size quotes that slip through when you're flat out on site:
Each one's a few hundred to a few thousand pounds. Let two or three a month go quiet and that's serious money walking out the door — work you'd already done the hard part for.
It's almost never the price or the quality — it's the follow-up that never happens. You're on the tools all day, the paperwork waits until you're shattered, and by then the customer's booked whoever chased them first. Homeowners aren't ignoring you; they're busy comparing quotes and will go with the spark who stays politely on their radar.
Send a friendly nudge around three days after the quote, then widen the gaps. Keep it helpful, not salesy — offer to talk it through or revisit the spec, and give them an easy out. A quick WhatsApp or text gets seen far faster than email. Here's the kind of thing that works:
Grab more ready-to-send wording in our free quote follow-up templates, and the full method in how to chase a quote without being pushy. Still tracking quotes in your head or a notebook? See 7 ways to keep track of quotes — free tracker spreadsheet included.
See it in action — the 30-second demo Watch Chas'up write the chase and open WhatsApp ready to send.The hard part isn't writing the chase — it's remembering to when you've got boards to make off and certs to write up. Chas'up keeps a list of your open quotes, tells you who to chase today (with the £ on the line), drafts the message in your words, and opens WhatsApp, text or email ready to go. You read it and press send — nothing fires off on its own, and it stops the second you mark a job won or lost.