Win more plumbing & heating work — follow up the quotes that go quiet
You quoted the boiler swap, sent it over… and nothing. Meanwhile they're getting two other prices. A quick, friendly nudge wins a lot of that work back — and Chas'up makes sure the follow-up actually happens.
The plumbing & heating quotes that go quiet
It's the bread-and-butter quotes that slip when you're under a sink or on a call-out all day:
- Boiler swaps & replacements
- Bathroom & kitchen plumbing
- Central heating installs & power flushes
- Radiator, valve & thermostat changes
- Leaks, burst pipes & emergency repairs
- Outside taps, water softeners & “while you're here” extras
A boiler or full heating job is a few thousand pounds, and even the small stuff adds up. Let a couple slip away each month and you're quietly handing real money to the plumber who picked up the phone.
Why plumbers lose quoted work
It's rarely the price — it's that the quote never gets chased. You're on the tools or on call, the admin waits till the evening, and by then the customer's booked whoever got back to them first. On bigger jobs like a boiler or full heating system they'll always get a couple of quotes, so the plumber who follows up politely usually lands it.
How to chase a plumbing quote (without being pushy)
Send a friendly nudge around three days after the quote, then widen the gaps. Keep it helpful, not salesy — offer to talk it through or revisit the spec, and give them an easy out. A quick WhatsApp or text gets seen far faster than email. Here's the kind of thing that works:
Cheers,
[Your name] ([Business])
Grab more ready-to-send wording in our free quote follow-up templates, and the full method in how to chase a quote without being pushy. Still tracking quotes in your head or a notebook? See 7 ways to keep track of quotes — free tracker spreadsheet included.
See it in action — the 30-second demo Watch Chas'up write the chase and open WhatsApp ready to send.
Let Chas'up do the chasing
The hard part isn't writing the chase — it's remembering to when you've got call-outs to run and parts to chase. Chas'up keeps a list of your open quotes, tells you who to chase today (with the £ on the line), drafts the message in your words, and opens WhatsApp, text or email ready to go. You read it and press send — nothing fires off on its own, and it stops the second you mark a job won or lost.