You walked the boundary, counted the posts, sent the price over… then nothing. Fencing is the job people mean to get sorted and then forget about until the first proper gale. A quick, friendly nudge wins a lot of that work back — and Chas'up makes sure the follow-up actually happens.
Whether it's four panels or four hundred metres, these are the prices that sit unanswered:
Individually a few of these look like small beer, but a run of boundary fence with concrete posts and a matching gate is a proper job — and the equestrian and commercial work is bigger again. Let two or three slide away a month and you've quietly given a decent week's work to whoever rang the customer back.
Fencing rarely goes quiet because the price was wrong. It goes quiet because the customer is waiting on something: next door agreeing to split the cost of the boundary, a landlord or letting agent signing it off, or simply payday. None of that is a no — but if nobody follows up, the quote just ages, and by the time they're ready they've lost your paperwork and phoned whoever's local on Facebook.
The season works against you too. Fences get talked about all summer and bought in the autumn, once the garden's finished being used and the wind picks up. That means the quotes you sent in the quiet weeks are exactly the ones worth chasing now, while there are still slots in the diary before the ground turns to soup and the storms have everyone ringing at once.
Send a friendly nudge around three days after the quote, then widen the gaps. Keep it helpful, not salesy — offer to talk through panel heights or gate options, mention you can hold them a slot, and give them an easy out. A quick WhatsApp or text gets seen far faster than email, and it's an easy way for them to forward the price to next door or the landlord. Here's the kind of thing that works:
Grab more ready-to-send wording in our free quote follow-up templates, and the full method in how to chase a quote without being pushy. Still tracking quotes in your head or a notebook? See 7 ways to keep track of quotes — free tracker spreadsheet included.
See it in action — the 30-second demo Watch Chas'up write the chase and open WhatsApp ready to send.The hard part isn't writing the chase — it's remembering to when you've spent the day on the auger with your phone in the van. Chas'up keeps a list of your open quotes, tells you who to chase today (with the £ on the line), drafts the message in your words, and opens WhatsApp, text or email ready to go. You read it and press send — nothing fires off on its own, and it stops the second you mark a job won or lost.